Control Union: 90% of a year of audits, allocated in two minutes
Control Union audit allocation case study: 90% of a year of audits allocated automatically in two minutes, 92% internal utilisation, 28% less subcontracting and 22% lower median travel.
Test it on your dataControl Union, an international certification and inspection body, used ScheduleAI to allocate 90% of a year of audits automatically in two minutes, with 92% internal utilisation, 28% less subcontracted work and 22% lower median travel.
Key takeaways
- 90% of a year of audits was allocated automatically in two minutes.
- Internal team utilisation reached 92%, so less work went to external auditors.
- Subcontracted work fell by 28% as qualified internal auditors were used first.
- Median travel distance dropped by 22%.
- The remaining 10% went to planners as clear exceptions, with the reason for each.
The challenge
The team wanted two things that usually pull against each other: keep internal auditors fully used, and cut the distance they drive. Doing both by hand meant trade-offs nobody could see until the month was over.
The results at a glance
Allocation ran across the full year in two minutes. Every audit the engine could not place was handed to a planner with the reason: a missing competency, an unavailable window, or a rule conflict.
Less time on the road
Internal-first allocation and geographic clustering worked together: the nearest qualified internal auditor was preferred, and nearby visits were grouped.
In their words
It let us allocate 90% of our audits automatically in just two minutes.
Managing Director, Certifications
What this means for your body
Planning time
If monthly planning takes days, the allocation step can usually be cut to minutes.
Internal capacity
Using qualified internal auditors first reduces subcontracted days.
Travel
Clustering nearby audits cuts kilometres, hotel nights and emissions.
Compliance
Checking every allocation against the rules removes a common assessment finding.
See our guide to audit scheduling software and how to test it on your own data.
Check these results on your own data
- ✓Share an extract of auditors, competences and one or two months of audits.
- ✓Agree success criteria: planning time, share allocated automatically, utilisation, subcontracted days and travel.
- ✓Compare the engine's plan with your real plan, audit by audit.
- ✓Decide on a pilot only if the numbers hold.
ScheduleAI is the audit scheduling software certification bodies use to plan ISO programmes from stage 1 to recertification.
ScheduleAI puts your internal team first, then fills the gaps. Planners see exactly why each remaining audit needs a decision.
Book a demo Estimate your savingsQuestions
What happened to the 10% not auto-allocated?
They went to planners as exceptions, each with the reason it could not be placed automatically.
Does internal-first mean more travel?
No. Distance is weighed alongside internal preference, and nearby visits are clustered.
Were these results measured on real data?
Yes. They come from the customer's own production data.
Can we see similar results?
A free two-week custom demo on your own data shows what's achievable for your programme.