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ScheduleAI: scheduling software built for TIC companies

ScheduleAI explained: AI scheduling for certification, inspection and accreditation bodies, with measured results and planners in control.

By Aman Hemchand, Head of AI TransformationScheduleAIBuying guide2 min readIn English

Key takeaways

  1. Built for TIC: accreditation rules are modelled directly.
  2. Deterministic, explainable allocation with AI agents for communication.
  3. Results measured on customers' own production data.
Short answer

ScheduleAI is AI scheduling software for certification, inspection and accreditation bodies. It allocates auditors against 35+ rules, plans whole programmes, re-plans changes, handles client date confirmation and explains every decision, while planners approve. It is built by Checkfirst and used by bodies including AENOR, DQS and UKAS.

What ScheduleAI does

01

Allocates

Auditors and teams matched on 35+ rules, including competence per standard and code, accreditation, validity, rotation and conflicts.

02

Plans programmes

A month or a year of audits in one run, inside every window.

03

Re-plans changes

Sickness and cancellations resolved by moving only what must move, with the impact shown first.

04

Communicates

AI agents request dates, send reminders, read replies and confirm bookings.

How it decides

ScheduleAI's allocation engine uses deterministic optimisation, a core branch of AI: the same data always gives the same answer, and every proposal comes with its reasons, including why other auditors were ruled out. AI agents handle the language-heavy work around the plan, such as reading a client's reply that “the 14th works, but only after ten”. Planners approve every decision.

See what the AI actually does and how automated allocation works.

Measured results

Every figure was measured on a customer's own production data. Customers include AENOR, DQS and UKAS.

12 minto schedule 49,000 audit-hours at AENOR
90%of a year allocated automatically at Control Union
98.7%of 13,598 audits placed automatically · European certification body
21%less travel, 147,523 km removed · global certification body

Who it's for

Built for three kinds of body
BodyWhat ScheduleAI handles
Management-system certificationIntegrated audits, IAF codes, three-year cycles and surveillance windows
Food safety and GFSI schemesSector categories, unannounced audit windows, rotation limits
Inspection and accreditation bodiesDue dates, discipline qualifications, assessor teams and witnessing

Security and integration

  • ✓ISO/IEC 27001 certified, GDPR compliant, hosted in AWS Ireland (EU).
  • ✓Customer data never used to train models or pooled with other customers.
  • ✓You own your data: export at any time; deleted when the contract ends.
  • ✓REST API and webhooks, a pre-built Intact integration and Outlook calendar sync.
  • ✓99.9% uptime SLA with 24/7 critical support.

How to buy

  1. Free custom demoTwo weeks: your audits planned on your data and compared with reality.
  2. Fixed-fee scopingFour weeks: rules, procedures and integration agreed in writing.
  3. Annual licencePer scheduled day, with lower rates as volume grows, plus an annual platform fee. See your estimate in the savings calculator.

A scheduled day is one calendar day per auditor with a confirmed appointment, however many appointments fall on that day, and rescheduling or re-optimising jobs is unlimited. See audit scheduling software and the features checklist.

Read how TIC scheduling software covers certification, inspection, food safety and accreditation work, or see how the audit scheduling software plans your own audits.

How ScheduleAI handles this

ScheduleAI is Checkfirst's AI scheduling software for TIC: explainable allocation on 35+ rules, whole-programme planning, change handling and client communication, with planners in control.

Book a demo Estimate your savings

Questions

What is ScheduleAI?

AI scheduling software for certification, inspection and accreditation bodies, built by Checkfirst.

Who uses ScheduleAI?

Bodies including AENOR, DQS and UKAS.

How much does ScheduleAI cost?

Per scheduled day, with lower rates as volume grows, plus an annual platform fee; the demo is free. The savings calculator shows your licence estimate once you add a work email.

What is a scheduled day?

One calendar day per auditor with a confirmed appointment, however many appointments fall on that day. Rescheduling and re-optimising jobs is unlimited.

Is ScheduleAI a language model making decisions?

No. Allocation uses deterministic optimisation; AI agents handle communication; planners approve every decision.