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Utilisation up 11 points, with the same team

Auditor utilisation case study: a UK certification body raised utilisation by 11 percentage points by filling internal diaries before booking subcontractors.

Test it on your data
Certification bodyUnited KingdomUtilisation2 min readIn English
+11 ptsauditor utilisation
Short answer

A UK certification body raised auditor utilisation by 11 percentage points with ScheduleAI by offering work to qualified internal auditors first, so days that used to go to subcontractors went to its own team.

Key takeaways

  1. Utilisation rose by 11 percentage points.
  2. Days that used to go to subcontractors moved to qualified internal auditors.
  3. Internal capacity became visible, so planners stopped reaching for externals by default.

The challenge

Internal capacity was hard to see across spreadsheets, so planners booked external auditors to be safe. Each subcontracted day cost margin that the team could have kept.

Where the days went

With every qualified internal auditor visible at once, the engine filled internal diaries first, and days that used to go to subcontractors moved to the team.

A fuller diary

Utilisation, percentage points gained
Utilisation gain+11 pts

In their words

Checkfirst is a game-changer for us.

General Manager

What this means for your body

01

Planning time

If monthly planning takes days, the allocation step can usually be cut to minutes.

02

Internal capacity

Using qualified internal auditors first reduces subcontracted days.

03

Travel

Clustering nearby audits cuts kilometres, hotel nights and emissions.

04

Compliance

Checking every allocation against the rules removes a common assessment finding.

See our guide to audit scheduling software and how to test it on your own data.

Check these results on your own data

  • ✓Share an extract of auditors, competences and one or two months of audits.
  • ✓Agree success criteria: planning time, share allocated automatically, utilisation, subcontracted days and travel.
  • ✓Compare the engine's plan with your real plan, audit by audit.
  • ✓Decide on a pilot only if the numbers hold.

For certification bodies, audit scheduling software that checks competence, rotation and windows on every audit takes most of this work off the planning team.

How ScheduleAI handles this

ScheduleAI shows your internal capacity at a glance and fills it first, so external auditors cover genuine gaps, not blind spots.

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Questions

Does this mean fewer external auditors overall?

It means external auditors are used where they are genuinely needed, not by default.

Were these results measured on real data?

Yes. They come from the customer's own production data.

Can we see similar results?

A free two-week custom demo on your own data shows what's achievable for your programme.