An inspection and certification company replaced manual document verification with Checkfirst's AI verify solution. The AI verifier automated cross-referencing of certification documents, eliminating processing challenges. This freed their employees for strategic roles and enabled business growth without additional hiring.
The company
The mid-level Turkey-based inspection company provides comprehensive certification, inspection, and laboratory services in textile, food, agriculture, management systems, and some other sectors. Every day, they validate and verify thousands of product certification documents for conformance to international standards.
The challenge
The company was grappling with their manual workflows, which were restricting their efficiency and growth.
Their verification process relied entirely on manual cross-referencing performed by a team of 70 employees who processed 10,000 product certification documents daily. Without specialized document verification software, each document required human review to validate accuracy and compliance with regulatory standards.
The manual approach was highly time-consuming and resource-intensive. Documents that should have taken minutes to verify instead required hours of staff time. This created bottlenecks in their certification workflow and limited the number of clients they could serve effectively.
These shortcomings triggered several problems throughout the company's business operations:
The solution
After a period of careful deliberation, weighing the merits of various alternatives with the quiet intensity that precedes significant change, the company turned to Checkfirst's VerifyAI platform to transform their document verification process:
"We now spend less time verifying documents and more time focusing on important areas of our business after using VerifyAI," notes the Compliance Manager.
Compliance Manager|
Turkish Inspection & Certification Company
Measurable results
Adopting Checkfirst's AI verifier resulted in prompt and impressive performance gains:
"By automating the process, we reduced expenses and were able to take on more clients without increasing headcount," said the Operations Lead.
Operations Lead|
Turkish Inspection & Certification Company
Intangible benefits
The shift to the document verification software went deeper than numbers alone, reshaping the company’s fundamental operational structure.
"It has opened up new opportunities for us to redeploy employees from repetitive tasks to business expansion activities," pointed out the Project Manager.
Project Manager|
Turkish Inspection & Certification Company
Moving forward
With Checkfirst's AI verifier working great, the company has set up a scalable base for further growth of their certification services. They’re now well-positioned to: