€1 Million - annual cost savings
99% - reduction in document processing time
The Company
The mid-level Turkey-based inspection company provides comprehensive certification, inspection, and laboratory services in textile, food, agriculture, management systems, and some other sectors. Every day, they validate and verify thousands of product certification documents for conformance to international standards.
The Challenge: Manual Document Verification Services Creating Operational Bottlenecks
The company was grappling with their manual workflows, which were restricting their efficiency and growth.
Their verification process relied entirely on manual cross-referencing performed by a team of 70 employees who processed 10,000 product certification documents daily. Without specialized document verification software, each document required human review to validate accuracy and compliance with regulatory standards.
The manual approach was highly time-consuming and resource-intensive. Documents that should have taken minutes to verify instead required hours of staff time This created bottlenecks in their certification workflow and limited the number of clients they could serve effectively.
These shortcomings triggered several problems throughout the company's business operations:
- Excessive labor costs dedicated solely to document verification
- Limited capacity to grow without proportionally increasing headcount
- Reduced ability to focus on strategic business initiatives and client service
The Solution: Document Verification Tool ‘VerifyAI’
After a period of careful deliberation, weighing the merits of various alternatives with the quiet intensity that precedes significant change, the company turned to Checkfirst's VerifyAI platform to transform their document verification process:
- AI-Driven Document Cross-Referencing: Verify AI was deployed to automate the extraction and validation of certification data across their daily volume of 10,000 documents. The AI verifier used intelligent prompts to identify and verify key data fields, flagging discrepancies.
- Seamless Integration with Existing Systems: The document verification tool was directly integrated into the company’s workflows, so that everything verified with AI automatically updates in their systems without requiring manual work.
- Smart Verification Workflows: The system enabled the organization to establish standardized verification protocols across all document types, ensuring consistency and accuracy regardless of document volume.
"We now spend less time verifying documents and more time focusing on important areas of our business after using VerifyAI," notes the Compliance Manager.
Measurable Results: From Manual to AI Verified Documents
Adopting Checkfirst's AI verifier resulted in prompt and impressive performance gains:
- Significant Cost Reduction: By automating document verification services, the company achieved annual savings of over €1 million through the redeployment of staff to higher-value activities.
- Remarkably Faster Processing: Document verification time decreased by 99%, reducing processing that previously took hours to just 30 minutes – all while maintaining complete accuracy with documents now verified with AI.
- Enhanced Business Capacity: The company redeployed the 70 employees previously involved in manual verification to client service, business development, and other strategic initiatives. This improved the overall capacity of the organization without any additional hiring.
"By automating the process, we reduced expenses and were able to take on more clients without increasing headcount," said the Operations Lead.
Intangible Benefits: Quality Transformations
The shift to the document verification software went deeper than numbers alone, reshaping the company’s fundamental operational structure.
- Improved Workforce Utilization: The team members previously engaged in repetitive verification tasks were redeployed to roles that provided greater value to the business and more satisfaction to the employees.
- Enhanced Scalability: The company gained the ability to tackle increasing document volume without an equivalent increase in resources (staffing or costs) with automated document verification.
- Greater Business Focus: Management could redirect their attention from operational challenges to business growth initiatives, client relationships, and service improvement.
"It has opened up new opportunities for us to redeploy employees from repetitive tasks to business expansion activities," pointed out the Project Manager.
Moving Forward: Building for Sustainable Growth
With Checkfirst's AI verifier working great, the company has set up a scalable base for further growth of their certification services. They’re now well-positioned to:
- Manage significant increases in document verification volume without additional overhead.
- Expand service offerings to new industries and certification types.
- Focus on client relationship management and business development rather than operational bottlenecks.
Is your organization struggling with time-consuming document verification services? Contact Checkfirst today to learn how VerifyAI can help you achieve similar results.