The organisation transformed their global audit operations by replacing manual spreadsheet scheduling with Checkfirst's AI scheduling platform. The solution automated complex scheduling requirements, optimized auditor assignments, and reduced travel distances. Benefits included higher team utilization, decreased reliance on subcontractors, and dramatically faster planning processes, enabling sustainable growth.
THE COMPANY
The organization is a global leader in testing, inspection, and certification services. They operate in 80+ Countries with approximately 5,000+ employees all over the world. They provide essential compliance and certification services in food, feed, energy, forest, sustainability, social compliance, and textiles.
With roots in agriculture, the company has since evolved into a provider of professional testing, inspection, and certification services that enable sustainable business practices around the globe.
THE CHALLENGE
The Agriculture Department in the company faced major operational challenges with their audit planning and scheduling processes.
Their scheduling relied entirely on spreadsheets, making it extremely difficult to manage the complex requirements of skill codes and auditor rotation rules. Without an AI schedule maker, the planning team struggled to create efficient schedules that maximized auditor utilization while meeting all certification requirements.
The international nature of their operations added another layer of complexity. Auditors needed to travel across regions, but manual scheduling made it nearly impossible to optimize travel routes and minimize unnecessary trips.
These inefficiencies created several business problems:
THE SOLUTION
Their search for scheduling software led them to Checkfirst's ScheduleAI platform.
MEASURABLE RESULTS
The numbers tell a compelling story of transformation. The implementation of Checkfirst's AI scheduling tool produced immediate and substantial improvements:
Ever since we began business in this industry, we’ve been on the lookout for something like Checkfirst. We can assign 90% of our audits automatically within two minutes with it. The AI scheduling software takes into account competencies, location, and due dates while managing rotation rules and optimizing travel. This will help us increase employee utilization and decrease subcontracting. This is what we need for improving efficiency and planning.
Managing Director | Global Certification Company
BEYOND THE NUMBERS
The improvements due to the AI schedule weren’t only found in numbers, but also elsewhere.
LOOKING FORWARD
With the successful implementation of Checkfirst's AI schedule maker, this global certification leader has established a scalable foundation for continued growth. They can now:
.svg){kind=logo}
